- Shipping & Returns
Shipping & Returns
Desktopstatue offers the following shipping options for delivery within the U.S.
UPS Ground and FedEx Ground. At this time, we are not able to offer expedited shipping and gift wrapping service.
In addition, we are unable to ship to international addresses (incl. Canada), P.O. boxes, APO/FPO addresses or US territories. However, we encourage patrons with delivery intended for these destinations to contact us so we can help you to find the most economical shipping method.
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Returns request can be initiated through Your Account or by contacting us to receive a return merchandise authorization (RMA#)
You should expect to receive your refund within two weeks of giving your package to the return carrier; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 7 business days), the time it takes us to process your return once we receive it (3 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We can ONLY ship to physical addresses within U.S. Note that there are restrictions on some products, and some products cannot be shipped to Hawaii and Alaska.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
One of the greatest parts about shopping with us is that we offer free shipping on ALL orders over $75.00 to contiguous U.S.! Orders get to their destination within 5 – 10 days, depending on your location in the domestic United States.
Our free shipping over $75.00 is standard ground via UPS or Fedex. You cannot opt to select another shipping method if you need expedited delivery service or prefer a different carrier.